Customer Service
For any questions or concerns please contact us and we
will respond promptly. We can be reached at 303-974-8784 or
email us.
Credit Cards Accepted
We accept VISA, MasterCard, and American Express credit
cards.
Order Status & History
ORDER UPDATES: Updates regarding the status of your
order, including when your item(s) ship, will be sent to the email
address provided.
REGISTERED CUSTOMERS: Please log in under my account to
access your web order status and history.
NON-REGISTERED CUSTOMERS: No online access to order
status and history. To request this information please call us at
303-974-8784 or
email us.
Order Cancellation
You may cancel any ArtDecoAtelier.com order if the order
status is "in process." If your order status is "shipped," it cannot be
cancelled. Please call 303-974-8784 to cancel your order and please have
your order number available.
Shipping Methods & Rates
Our goal is to process your order within 24 hours. Orders
are shipped via USPS insured. Orders placed after 3 pm MST will be
processed and shipped the following business day. We ship Monday through
Friday.
Delivery charges are as follows:
|
Priority Mail
|
(2-3 business days)
|
$7.50
|
|
Express Mail
|
(overnight)
|
$28
|
|
Standard to Canada, Alaska, Hawaii
|
(3-7 business days)
|
$28
|
|
Standard to Europe, Australia, New Zealand
|
(5-15 business days)
|
$32
|
Returns
Standard orders may be returned within 7 days of the date
that the shipment is delivered. Clearance items may be returned within 7
days and are subject to a 15% restocking fee. Please return the product
in the original packaging and with a copy of the receipt. Merchandise
must be returned pre-paid and insured to Samaya Designs. We reserve the
right to deny a full refund if merchandise is sent back in a
damaged/unsatisfactory condition. Credit issued will not include
original shipping charges. Free Shipping offers are subject to a $15
restocking fee per shipment.
Return to:
Art Deco Atelier
4710 W Moorhead Circle
Boulder, CO 80305